Database Maintenance Scheduled for Tonight
We have been seeing issues the past couple of days with some of our customers’ mail being bounced by an error that states: ”Unable to deliver message to: domain.com Delivery failed for the following...
View ArticleG1 Database Maintenance Complete
Our G1 gateway has completed database maintenance, and normal mail flow has resumed.
View ArticleIssues Receiving Mail
We moved our DNS servers several weeks ago, but apparently one of the OpenDNS servers had the wrong information cached. This was rectified a couple of days ago, which is why we are seeing these...
View ArticleDNS issues update
First, my apologies for the issues that we’re having and the confusion surrounding it. We’ve isolated the issue and have taken steps to resolve it. In this blog post I’m going to explain what...
View ArticleMF2 issues and resolution
This morning at approximately 7am central time, our MF2 gateway began to experience issues. Although the gateway was up and responding to network requests, it was not responding to SMTP requests. After...
View ArticleResolved – G1: Investigating Issue
We’ve received reports from several customers that they’re having issues receiving email through the G1 gateway. Our initial investigation shows that G1 has been accepting mail but is possibly queuing...
View ArticleG1: Issue Resolved
We’re currently investigating an issue on the G1 gateway that is causing mail to not be delivered properly. It appears at this time that mail is queuing on the gateway and not being delivered to...
View ArticleIntermittent Network Issues – Resolved
It appears that over the last 10 minutes our datacenter has experienced intermittent network availability issues. They are aware of the issue and working on a resolution. As we post this it appears...
View ArticleMF1: User Auto-Discovery Issue Found and Resolved
At approximately 7:45pm CST on 4/5 an anomaly occurred on the MF1 gateway, causing all ServerProtect, DomainProtect and cloudprotect domains on the gateway to lose their “auto-discover” setting. This...
View ArticleInvoice Email Notification Error – Corrected
Tonight’s invoice generated email notifications contained an error that caused invoice item details to be included that were not related to the invoice generated. Please disregard the erroneous invoice...
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